TwinOver Terms of Service

Last Updated: 21st May 2025

Table of Contents

Welcome to TwinOver!
These Terms of Service (“Terms”) govern your access to and use of TwinOver’s products and services (collectively, the “Service”), including our website, mobile Application and any other related services (“our platforms”). By using the Service, you agree to comply with these Terms. If you do not agree, you may not use the Service.

1. Introduction

TwinOver is a social App that connects people through shared passions on a video-first platform that sparks meaningful conversations and builds vibrant communities—without clutter, distractions and noise. TwinOver (“we”, “us” or “our”) focuses on depth, not distraction, empowering users (“you” “your” or “Member(s)”) to thrive in a space where they can truly engage and grow

These Terms constitute a legally binding agreement between you and us.
You are responsible for reviewing these Terms periodically for updates or modifications.

By accessing and using our platforms, you accept these Terms, our Privacy Policy, our community rules and guidelines, and any additional policies, rules or guidelines provided within our platforms.

2. User Accounts

For you to access the Service, you must create an account with us.

2.1. Eligibility

  • You must be at least 13 years old to create a TwinOver account and use our platforms.
  • You are prohibited from creating accounts for individuals under the eligible age or for individuals who have been banned from the Service.

2.2. Account Responsibilities

  • When registering, you must provide accurate, current, and complete information.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • We reserve the right to request verification of your identity to confirm account ownership.

2.3. Account Security

  • You must notify us immediately if you suspect unauthorized access to your account.
  • You are responsible for all activities conducted through your account, whether or not authorized by you.

2.4. Account Termination

We may suspend or terminate your account without notice if you:

  • Violate these Terms, our community rules and guidelines or any applicable rules, guidelines or policies.
  • Use the Service in a way that could harm us or our Members.
  • Engage in fraudulent or malicious activity.

3. Community Rules and Guidelines

We endeavor to foster a respectful and safe environment. To maintain this, Members must adhere to the following guidelines:

3.1. General Conduct

Treat all Members with respect and avoid offensive or disruptive behavior.
Avoid posting content or engaging in activities that are:

  • Threatening, harassing, or abusive.
  • Promoting hate, discrimination, or violence.
  • Pornographic, obscene, or sexually explicit.
  • False, misleading, or defamatory.

3.2. Prohibited Activities

You may not:

  • Exploit the Service or any of the platforms' features for illegal or harmful purposes.
  • Impersonate individuals, organizations, or entities.
  • Use bots, scripts, or automated tools to manipulate platform interactions.

3.3. Consequences

Violations may result in either content removal, account suspension, permanent banning from our platforms or legal action against you. For more information, read our Community Rules and Guidelines.

4. Intellectual Property Rights

4.1. Ownership of TwinOver Content

All content provided by us, including but not limited to text, graphics, logos, icons, images, software, and other materials, is our property or its licensors and is protected by copyright, trademark, and other intellectual property laws.

Members are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the Service for personal, non-commercial purposes, subject to these Terms.

No part of the Service may be reproduced, distributed, modified, or otherwise exploited without our prior written consent.

4.2. User-Generated Content

By posting content on our platforms, you affirm that you own the rights to such content or have obtained the necessary permissions to share it.

You retain ownership of all intellectual property rights to the content you create and share on our platforms.

By uploading or posting content, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, host, store, modify, reproduce, display, publish, and distribute your content solely for the operation and improvement of the Service.

Creators can enable or disable the download option for their content. We will add watermarks to all downloadable content to protect your intellectual property.

Reposted content will be clearly marked with a Reposted badge. Tapping this badge will navigate Members to the original post, helping ensure proper attribution and visibility of the original creator's work. This also serves as a protective measure for intellectual property by maintaining a clear link to the original source.

4.3. Prohibited Activities

Members are prohibited from:

  • Uploading or posting content that infringes on third-party intellectual property rights.
  • Using our name, logo, or trademarks without explicit written permission.
  • Copying, distributing, or reverse-engineering any aspect of the Service for commercial purposes without authorization.

4.4. Reporting Intellectual Property Violations

If you believe that content on our platforms infringes on your intellectual property rights, you can report it by contacting us at info@twinover.com.

Your report must include:

  • A description of the intellectual property allegedly infringed.
  • A link or reference to the infringing content.
  • Proof of ownership or rights to the intellectual property.
  • Your contact information.

We will review all claims promptly and may remove or restrict access to the reported content if a violation is confirmed.

5. Revenue Sharing

5.1. Eligibility

Revenue sharing is available to creators who meet eligibility requirements, such as content engagement thresholds, content quality, among other considerations.

Creators must agree to additional terms that govern revenue-sharing programs.

5.2. Payment Terms

  • Payments will be processed monthly and deposited to the creator's registered payment method.
  • We reserve the right to withhold payments for violations of these Terms or fraudulent activity.

5.3. Taxes

Creators are responsible for any taxes on revenue earned through our platforms.

6. Privacy

6.1. Data Collection

We collect information to improve the Service, including:

  • Personal data such as name, email, phone number and demographic information.
  • Content and activity logs, including posts, upvotes, downvotes, shares, bookmarks and comments.

6.2. Data Usage

Data is used to personalize your experience, provide recommendations, and ensure compliance with our community rules and guidelines.

Information may be shared with third-party services as needed to operate the Service.

6.3. User Rights

You may access, update, or delete your personal data by contacting our support team or using the platforms' settings. For more information, read our Privacy Policy.

7. Prohibited Activities

You agree not to:

  • Use our platforms for illegal purposes or promote illegal activities.
  • Exploit or reverse-engineer the Service.
  • Spam Members, manipulate algorithms, or create fake accounts.
  • Share explicit or adult content outside designated 18+ T-Spaces.

8. Moderation and Reporting

We strive to maintain a safe, respectful, and engaging environment within our platforms. Moderation and reporting tools empower Members and T-Space leaders to ensure their T-Spaces reflect shared values.

8.1. Reporting Content

Members can report posts that:

  • Are harmful, abusive, or offensive.
  • Contain explicit material that violates platforms' community rules and guidelines.
  • Do not align with the specific interests or purpose of a T-Space.

Reports can be made anonymously through the provided reporting tools.

8.2. Moderation by T-Space Founders and Moderators

T-Space Founders and Moderators have the authority to:

  • Review reported posts within their T-Spaces.
  • Remove posts and comments that they determine are inappropriate or do not align with the T-Space's interests or rules.
  • Remove Members from their T-Spaces for repeated violations or disruptive behavior.

8.3. TwinOver Moderation

We reserve the right to:

  • Remove content that does not adhere to these Terms or Community Rules and Guidelines, regardless of whether it was reported or not.
  • Take necessary action to ensure platform-wide safety and compliance.

8.4. Appeals

Members whose posts have been removed or accounts restricted may appeal the decision.

Appeals will be reviewed on a case-by-case basis to ensure fairness and transparency.

We will provide the outcome of the appeal through the platform's notification system or email to the Member and the T-Space Founder or Moderator.

9. T-Spaces and Membership

9.1. Creating T-Spaces

T-Spaces are Member-managed communities within our platforms.

Creators of T-Spaces are responsible for setting and enforcing T-Space rules, which must align with these Terms.

9.2. Joining T-Spaces

Membership in T-Spaces is voluntary and may require approval by the T-Space's Founders or Moderators.

Members must adhere to the T-Space rules, in addition to these Terms.

10. Liability

10.1. Exclusion of Warranties

No Guarantees of Service Quality:

  • We provide the Service "as is" and "as available" without guarantees of performance, reliability, or error-free operation.
  • We do not offer any implied warranties, such as guarantees of fitness for a particular purpose, merchantability, or non-infringement.

No Warranty of Content Accuracy or Safety:

  • We do not guarantee that any content on our platforms, including user-generated content, is accurate, reliable, or free from harm.
  • Any opinions, advice, or recommendations on our platforms are not endorsed by us, and Members rely on them at their own risk.

Third-Party Services and Links: We may provide access to third-party links, advertisements, or services. We do not warrant or assume responsibility for the quality, accuracy, or legality of third-party services or their compliance with your needs.

Jurisdictional Variations: In some jurisdictions, the exclusion of implied warranties may not be allowed. If these exclusions are prohibited, they apply only to the maximum extent permitted by law in that jurisdiction.

10.2. Limitation of Liability

We are not liable for any damages, including but not limited to:

  • Direct or indirect losses.
  • Loss of data, income, business, or opportunities.
  • Problems caused by interruptions, errors, or unavailability of the Service.
  • Cyber-bullying and the consequential effect of cyber-bullying.
  • Damages from relying on user-generated or third-party content.
  • Unauthorized access to your account or data breaches.

Limitations for Certain Jurisdictions: Some jurisdictions may not permit the limitation of liability for incidental or consequential damages. In such cases, our liability will be limited to the fullest extent allowed by applicable law.

Force Majeure: We shall not be held liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including but not limited to acts of nature, government actions, labor disputes, or technical failures.

10.3. Indemnification

You agree to indemnify, defend, and hold us harmless, our affiliates, employees, officers, directors, and agents from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from or related to:

  • Your use of the Service.
  • Any content you post, share, or otherwise make available on our platforms.
  • Your violation of these Terms or applicable laws.
  • Any disputes or issues arising between you and other Members or third parties on our platforms.

11. Modifications to these Terms

We may update these Terms periodically to reflect changes in our practices, technology, or legal requirements.

You will be notified of significant changes via email, platform's notifications or any other appropriate channel.

Continued use of the Service after updates signifies acceptance of the revised Terms.

12. Governing Law

These Terms are governed by the laws of your country. Any disputes will be resolved through arbitration or the courts of your jurisdiction.

13. Contact Information

For questions about these Terms, please contact us at: info@twinover.com

14. Other Terms

14.1. Compliance with App Store Policies

If you access our App through an App store (e.g., Apple App Store or Google Play Store), your use of the App must comply with the respective App store's policies and terms of service.

We are not responsible for any issues related to the download or use of our App caused by the App store.

Third-Party Terms: Your use of our platforms may also be subject to terms and conditions of third-party services, such as your mobile carrier or device manufacturer. We are not responsible for any charges, restrictions, or other obligations arising from these third-party services.

14.2. Updates and Changes to the Service

We may update or change our platforms’ features or products and services at any time without prior notice. These changes may include adding, modifying, or removing functionality.

We are not liable for any inconvenience or issues caused by these changes.

App Updates: To continue using our App, you may need to download updates from your App store. Failure to do so could affect your ability to use our App or access certain features.

14.3. Relationship with Members

No Agency Relationship: Using our platforms does not create any partnership, joint venture, employer-employee, or franchisor-franchisee relationship between you and us.

Independent Members: Members are responsible for their own interactions and conduct on our platforms. We act solely as a service provider and are not directly involved in user interactions.

14.4. Dispute Resolution

Binding Arbitration:

  • Any disputes, claims, or controversies arising out of or relating to these Terms, your use of our platforms, or any transactions or relationships between you and us, shall be resolved by binding arbitration.
  • The arbitration shall be conducted by the local arbitration arm of your jurisdiction under its rules, and the venue for arbitration will be your country. You agree that the decision of the arbitrator will be final and binding.

Exclusion from Arbitration: Notwithstanding the above, either party may seek relief from a court of competent jurisdiction for claims related to intellectual property, unauthorized use of the platform, or any other claims that may require immediate injunctive relief.

Class Action Waiver: You agree that any dispute will be resolved individually, and you waive any right to participate in class actions, collective actions, or other forms of consolidated claims.

Governing Law: These Terms and any dispute arising out of or relating to these Terms or your use of our platforms will be governed by and construed in accordance with the laws of your Jurisdiction, without regard to its conflict of law principles.

Pre-Arbitration Notice: Before initiating arbitration, you agree to send a written notice to us outlining the nature of your dispute and any demand for relief. If a resolution cannot be reached within 30 days of receipt of the notice, either party may initiate arbitration.

Costs and Fees: The costs of arbitration, including the fees of the arbitrator, will be shared equally between you and us unless the arbitrator rules otherwise or the applicable law requires us to cover the costs.

14.5. Severability

If any part of these Terms is found to be invalid or unenforceable, the rest of the Terms will remain in full effect.